Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Krystle Andrews

Krystle Andrews

October 6, 2025

5  out of  5
rating by Krystle Andrews
"She was great answered all my questions. Very nice to speak with."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Scott Parker

Scott Parker

September 29, 2025

5  out of  5
rating by Scott Parker
"Kenna called me back after I left a voicemail over the weekend. My credit card had been hacked and I had to pay what would have been my auto pay. Changed the card info, paid the balance and was finished in a very quick manner She was prompt, courteous and very friendly"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Shawn Wells

Shawn Wells

September 22, 2025

5  out of  5
rating by Shawn Wells
"She was very helpful and good at her job"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of JoeTim Alston

JoeTim Alston

September 19, 2025

5  out of  5
rating by JoeTim Alston
"I always enjoy speaking with a sales persons that must prove they are worthy of your business and Jessie did just that for my family. I look forward to sharing my happiness with ours family and friends, because she shared it with me. Thank You Jessie Vincent Summers and State Farm Ins."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Mya Torain

Mya Torain

September 18, 2025

5  out of  5
rating by Mya Torain
"The agent was very knowledgeable, she explained my questions very well. She saved me money also😄"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jordan Turner

Jordan Turner

September 18, 2025

5  out of  5
rating by Jordan Turner
"Very nice and professional, she got me what I need fast."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Francesca Cheek

Francesca Cheek

August 8, 2025

5  out of  5
rating by Francesca Cheek
"Ask For Kristienne She Was Very Nice & Polite. She Got The Job Done In No Time & She Returns Calls"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kristienne provided you with excellent service and was prompt in getting the job done. We’ll be sure to pass along your compliments to her. If you ever need assistance again, don’t hesitate to reach out!"
Profile photo of Monroe Smith

Monroe Smith

August 2, 2025

5  out of  5
rating by Monroe Smith
"I had a great experience with Ben today he answer all of my insurance questions and was able to help me find the right insurance for my household today wow!!! An A+++ customer service"
We responded:
"Thank you for the five star review! We take great pride in taking care of our customers!"
Profile photo of Brianna Pride

Brianna Pride

July 30, 2025

5  out of  5
rating by Brianna Pride
"Malika from Jessie summer State Farm is an amazing agent. I have spoken with her 2 on two different occasions on matters on my insurance. She went above and beyond. Gave me great information and advice. Told me if I still need help don’t hesitate to call back. Beyond great customer service and a pleasant personality. She deserves 5 STARZ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️"
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Malika from Jessie Summer State Farm provided you with outstanding service and went above and beyond to assist you. Your kind words about her expertise and customer care mean a lot to us. We’ll be sure to share your feedback with Malika. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of Meg Griffin

Meg Griffin

July 25, 2025

5  out of  5
rating by Meg Griffin
"Called Jessie to set-up liability and property insurance for my student at Elon University. She was very familiar with what was needed, professional, and easy to talk with. Took about 10 minutes. Policy in place and she even emailed policy to the Property Manager. Highly recommend."
We responded:
"Thank you Mrs. Meg! We look forward to taking care of your family’s insurance needs! "
Profile photo of Bill

Bill

July 18, 2025

5  out of  5
rating by Bill
"Great staff that are extremely helpful and knowledgeable!"
We responded:
"Thank you so much for the great review Bill! We are thrilled to have you as a customer!"
Profile photo of Darwin Clinkscales

Darwin Clinkscales

July 17, 2025

5  out of  5
rating by Darwin Clinkscales
"Malika went above and beyond helping with policy coverage and gave pointers on how to save money with the safe drivers app to get discount on car insurance. She was very knowledgeable and friendly and gave excellent service and follow up"
We responded:
"Thank you for the 5 star review! We take great pride in handling your insurance needs! "
Profile photo of Luke Mennona

Luke Mennona

July 17, 2025

5  out of  5
rating by Luke Mennona
"Jessie and Malika are so pleasant to deal with. I have all my insurance policies with them now."
We responded:
"Thank you Luke! We love having you as a customer!"
Profile photo of jess karma

jess karma

July 17, 2025

5  out of  5
rating by jess karma
"Amazing explaining answers to questions best experience with insurance for sure."
We responded:
"Thank you so much for the great review! "
Profile photo of Tabitha Ham Sells

Tabitha Ham Sells

July 17, 2025

5  out of  5
rating by Tabitha Ham Sells
"I appreciate the customer service from this office. Now a days it's very hard to find companies in general with people who have the skills to give professional and courteous customer service. As long as this continues, I feel blessed to be insured here."
We responded:
"Thank you so much for the great review! We take great pride and taking care of your insurance needs!"
Profile photo of Alexusia Dickerson

Alexusia Dickerson

July 16, 2025

5  out of  5
rating by Alexusia Dickerson
"I had an amazing experience working with Malika! She was incredibly knowledgeable and easy to talk to. She took the time to explain everything clearly so that I can make the best decisions about my coverage."
We responded:
"We look forward to taking great care of your insurance needs! "
Profile photo of Sarah Kulley

Sarah Kulley

July 11, 2025

5  out of  5
rating by Sarah Kulley
"Always so pleasant and helpful! Quick to work through any issues and listen to any concerns you have. They don’t try to push anything on you if you aren’t interested, but are happy to explain more if you have questions. Shout out to Kristienne for being such a sweet genuine human on the other end of the phone today! You don’t experience that too much these days :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
Profile photo of Kelly Harrison

Kelly Harrison

July 10, 2025

5  out of  5
rating by Kelly Harrison
"Hello I wanted to say that everyone I have spoke to at Jessie Vincent Summers State Farm has always been very professional and courteous in helping me with my questions and payments due to being disabled the phone pm't option is great. Malika helped me today and shè is a great asset to the company and I appreciate her🙏🏻and everyone there. Thank you and Have a great blessed day !! Kelly G.Harrison"
We responded:
"Thank you so much Kelly!! We are so excited to be your local office!"
Profile photo of Allen Jones

Allen Jones

July 1, 2025

5  out of  5
rating by Allen Jones
"Kristiesnne was a wonderful help today. called in told her I have a letter to pay a fine for lapse in insurance she said I’ll check in to in I ask why does this happen she took the time to explain and just treated me like we had been friends for a while they take care of of the customer and handle the issue the rush to help another customer your there priority when your talking with them thank you for you help🙂"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. "
Profile photo of Elsie Harden

Elsie Harden

June 25, 2025

5  out of  5
rating by Elsie Harden
"I’ve had non communication with State Farm agents in the past not getting back on questions I’ve had. BUT Miss Malika is the only one who has gotten back to me with information about my policy. Also correction on my policy that should have been taken care of when I inquired about it after adding a car. I have asked the same question but was told something to satisfy me. So I really appreciate Miss Malika for taking the time to look into the situation and getting back to me like she said she would. 😊"
We responded:
"Thank you for the fast star review! Our office takes great pride in taking care of our customers! "
Profile photo of Connie Roedell

Connie Roedell

June 19, 2025

5  out of  5
rating by Connie Roedell
"So helpful, and so nice"
We responded:
"Thank you so much! We love taking great care of our customers!"
Profile photo of Steve Wall

Steve Wall

June 18, 2025

5  out of  5
rating by Steve Wall
"Excellent customer service from Malika. I wish all businesses were this efficient."
We responded:
"Thank you Steve!! "
Profile photo of Jasmine hicks

Jasmine hicks

June 13, 2025

5  out of  5
rating by Jasmine hicks
"She did awesome , dropped one car and added full coverage to the other! Best agent ever !"
We responded:
"Thank you so much for the 5 Star review!! We appreciate your feedback and your business!! "
Profile photo of Ryan Wood

Ryan Wood

June 3, 2025

5  out of  5
rating by Ryan Wood
"When my then-current insurance company never responded after I bought a new car and needed to add it to my policy, I called State Farm and they were extremely responsive. Now several years later, I have just moved my other vehicles and homeowner's to them as well, saving money and also gaining a local agent. Thank you Kevin for your professionalism, politeness, and quick responses to my inquiries. It was an excellent experience."
We responded:
"Ryan, thank you so much for the thoughtful five star review! We Take pride and being your agent!"
Profile photo of Dewayne Ollis

Dewayne Ollis

May 30, 2025

5  out of  5
rating by Dewayne Ollis
"A very good experience. A professional and knowledgeable staff helped me with my motorcycle insurance as well as all my vehicles insurance needs. And a big thanks to Travis for letting me know my policy changed and saved me money"
We responded:
"Thank you for the 5 star review Dewayne! We take great pride in caring for your insurance needs!"